How do I claim my PANDORA warranty?
Please take your jewellery to your local PANDORA store. They will assess the damage and if it is repairable, they will send your jewellery for repair at a small cost. Charges must be paid to the PANDORA retailer. 5.
Can I return broken PANDORA?
Pandora shall have no obligation to repair, replace, or refund until the defective product is returned to Pandora. A replacement product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever period is longer.
Does PANDORA replace missing stones?
Even if the Intricate Lattice Ring is unavailable in your local PANDORA store, they should be able to replace the missing stones. Many PANDORA stores are happy to do this even after one year from purchase and it is down to the managers discretion.
How long do PANDORA bracelets last?
it should be around one year for silver products and two years for gold products.
Why is my Pandora Ring turning black?
Being exposed to moisture, skin and the air causes a chemical reaction that gradually over time, oxidizes the silver metal turning it from shiny silver, to a light yellow/silver color. If you do not properly clean your pieces after this occurs, that yellow coloring will again gradually turn to black.
Do Pandora clean jewellery for free?
Pandora stores as a rule will offer a complimentary cleaning service – just take in your bracelet and ask in store. This is an easy method to do from home if you want to just give your jewellery a quick clean – and it’s recommended by Pandora themselves.
How long is a PANDORA warranty?
PANDORA will repair or replace manufacturing faults free of charge up to 2 years from the original date of purchase for silver jewellery and 2 years from the original date of purchase for gold jewellery. Please retain your receipt or pass it on to the gift recipient, as the original proof of purchase is the warranty.
Can you exchange at PANDORA without a receipt?
PANDORA stores are happy to exchange any items purchased from any PANDORA store. A valid proof of purchase must be present within 30 days of purchase and the items must be as new. Any items for exchange without a receipt may, at our discretion, be exchanged at the current price.
Can PANDORA look up my receipt?
Unfortunately, there isn’t currently a way to obtain a copy of your receipts for your Pandora subscription through the website or app. I recommend giving this existing feature request a ❤️to express your interest in getting that option added to the service.
Do Pandora stones fall out?
“Sometimes stones fall out. It just happens with wear and sometimes it’s the way they’re set,” Hailee said. “They’re not set properly and they just fall out. But you have a one year warranty on everything so you can bring it back.”
Is Pandora real silver?
Each hand-finished piece of Pandora jewellery is crafted from high-quality materials, including sterling silver (92.5% pure silver), oxidised sterling silver, Pandora Rose (a 14k rose gold-plated unique metal blend), Pandora Shine (18k gold-plated unique metal blend) and solid 14k gold.
Is Pandora Jewelry closing?
Jewellery maker Pandora has closed all owned and operated stores in the US, Italy, Germany, France and Spain in response to the public health emergency. … “In these difficult times, Pandora is committed to support our employees as much as we can.
Is Pandora jewelry worth buying?
So, to reiterate, Pandora jewelry is worth it if you’re looking for long-lasting fancy jewelry for casual or dressy events. But you won’t be getting diamonds or precious gemstones for the price, as most of their jewelry are made of cubic zirconia, materials like enamel, silver and sometimes gold plating.
Is it OK to shower with Pandora bracelet?
We recommend that customers remove their Pandora jewelry before going to bed, showering, swimming or participating in physical activity. Your jewelry must not be exposed to chlorine or salt water, as this will dull the appearance.
How often should you clean Pandora jewelry?
How often should I clean my jewelry? Polish your Pandora jewelry frequently with a soft polishing cloth to maintain their shine. We recommend using cleaner on your products once a month or when you feel like your jewelry needs some extra cleaning between polishing.