Q. Who is Vincenzo Taormina?
A. An extremely creative and innovative Italian jewelry designer. He created The Vincenzo Taormina Jewelry Brand. His work is represented by the finest boutique and jewelry galleries in Philadelphia and across the country. Click
here to learn more about the Designer and his professional background
Q. Is your jewelry handmade?
A. Yes. They are totally hand made. Clasps, joints, shapes are designed and created in Our Studio
Q. Do you guarantee your Jewelry?
A. All Vincenzo Taormina Jewelry is guaranteed for the life of the piece against any defects in materials and workmanship, excluding normal wear and tear. If a piece should break it will be repaired or replaced free of charge.
Q. Inches, Millimeters, do you have a Converter page so I can compare?
A. Yes. Images on our website are enlarged in many instances to show detail. To visualize the real size of the item shown in the image, please check the description to see the exact dimensions of the items, you may use the
Converter Table to see the conversion between millimeters and Inches. The images of coins shown in the page also helpful as a visual comparison when imagining our jewelry items/proportions.
Q. Does your jewelry give allergenic reactions?
A. We only use the highest Grade of
Stainless Steel
which is Hypoallergenic. We been in business for 2 wonderful year and so far no one ever did complained about allergenic reactions. Click here to learn more about the
Stainless Steel
we use.
Q. Is your jewelry guaranteed?
A. All Vincenzo Taormina Jewelry is guaranteed for the life of the piece against any defects in materials and workmanship, excluding normal wear and tear. If a piece should break it will be repaired or replaced free of charge.
Q. What kind of Gold do you use in your jewelry?
A. All gold that you see in our jewelry is 14kt Gold
Q. What kind of Pearls do you use in your jewelry?
A. We use genuine dyed Black Freshwater Pearls. Click
here
to learn more..
Q. Do your jewelry tarnish?
A. No.
Stainless Steel
needs little maintenance, it's waterproof, will never tarnish
and is not subjected to oxidation (doesn't rust ).
Q. Can I swim and take showers with your Stainless Steel jewelry?
A. Yes you can. Note: always after showers and swim in salty water, rinse your
Stainless Steel Jewelry with freshwater, soap and wipe them off.
Q. Can I swim and take showers with your Rubber jewelry?
A. Yes you can. Note: always after showers and swim in salty water, rinse your Rubber Jewelry with freshwater, soap and wipe them off.
Q. Can I order different ring sizes or necklace's and bracelet's length or different beads and stone colors
or different width and height of earrings and pendant?
A. Yes. All our jewelry are handmade in our Studio in Philadelphia USA, so if
you desire to order different sizes/proportions, of any item shown in our
catalog, please don't hesitate to ask. Ring's Sizes for Woman and For Men starts from size 4 to size 13,
1/4 1/2 3/4 sizes available.
Just write your full size in the option box in
the catalog page or specify at the time of purchase in the PayPal payments page your request
or you also can
E-mail
us or call us with your special order. We will be happy to accommodate your request.
Q. Are there extra charges for different sizes or lengths?
A. No. We like to keep our jewelry prices the same regardless the different dimensions. If you don't see in our Bracelets and Necklaces catalog's pages the "select length option" please
E-mail us the length you prefer along with your name and last name you used to purchase the item and we will accommodate your request.
Q. How can I make a purchase?
A. Browse the
Jewelry Catalog, there you will find all the info regarding
Each piece of jewelry, Prices, Descriptions, Dimensions and more. If you need
additional purchasing info, please visit the
Ordering Info Page .Q.
What kind of payments do you accept?
A. We use PayPal is easy safe and secure. You can pay instantly, even without a PayPal account. PayPal accepts all major credit cards.
Q. Do you accept alternative form of Payments?
As for Alternative form of Payment we do accept Checks and Money Order. Orders paid by check will be delayed until the check clears. First Email us with model # description and price of the item you would like to purchase.
You can Mail your check ( payable to Vincenzo Taormina ) at this following address:
Vincenzo Taormina
1416 w. Porter St.
Philadelphia - PA, 19145
Q. Do you accept International Orders?
A. Yes. Before Purchasing an Item, Please contact us Via
E-mail, so we will calculate shipping costs depending on the location and we will inform you exact charge.
Q. Do you accept returns or exchanges?
A. We pride our selves on offering the highest quality merchandise. If you are not delighted with your purchase please return the unused item in its original condition within 10 days
We will provide you with an online store credit for exchange with other jewelry pieces with the same or above value. The credit is only usable on Vincenzo Taormina website.
To receive an Return Authorization Number, please Call or
E-mail. No
returns will be excepted without Return Authorization Number.Q.
I am looking for a Gentleman's gift. Do you have Men's jewelry?
A. Please visit our
Men's Catalog. There you can browse all our men's jewelry.
Q. After I purchase an item from your Catalog, how long will take to have it delivered to me?
A. In the Taormina's Artisan Studio, there is no mass production involved. We do keep only the master piece of each design. As soon as we receive Your payment, we will then start to create and personalize your jewelry pieces ( color stones, ring sizes, necklace length etc.)
Shipping time can float from 5 to 10 working days ( approx.2 weeks ) to destination.
If for whatever reasons, your order should be delayed we will contact you ASAP.
If you have a particular urgency on receiving your order (upcoming birthday,
anniversary, special events) Please
E-mail us with your dateline, and we will
do our best to accommodate your request
Q. Is your jewelry gift wrapped?
A. Yes. Every piece is delivered in a Elegant Red jewelry box, ready to give as a gift!
Q. How do you ship your jewelry?
A. For USA we Ship via FEDEX ground. For Alaska, Hawaii,
Puerto Rico and International Orders via USPS Express Registered Mail
Q. Do I pay for Shipping?
A. No. Vincenzo Taormina offers to his customers, free shipping and handling an all Orders
(USA ONLY).
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