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Placing an Order
from the Jewelry
Catalog
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| Step 1 - Select Item from the Catalogs, using the option
boxes, select:
sizes, stone
colors lengths
etc. |
| Step 2
- Click
PayPal Add
to Cart
Payment
Bottom. |
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| Step 3
- You will
be directed
to a secure
PayPal payment
page where
you can
pay instantly,
even without
a PayPal
account |
| Step 4 - You will receive a confirmation payment email
receipt,
detailing
the transaction
and estimate
shipping
time |
| Step 5 - The day we ship, we will e-mail you the tracking
number with
estimate
date of
arrival
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Providing
us with
a useable
email address
is your
responsibility!
We will send Order & Shipping Emails Confirmations to
the Email
address
that you
provided
to PayPal.
Please make
sure that
your Email
address
is
correct
and updated.
Also
check
your
Spam
Box, if you use
a spam blocker
program
or other
email filter
your order
confirmation
and shipping
notification
may not
get through
to you.
If for whatever
reason you
don't receive
our Confirmation
Emails
within
24 hrs
from the
day you
placed
your
Order,
please
contact
us,
and we will
resend the
confirmations. |
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TAX on Orders shipped to Pennsylvania
Taormina Jewelry Inc.
is based in Philadelphia,
Pennsylvania. According
to state and federal
tax rules, we are required
to charge sales tax
on any item shipped
to a Pennsylvania address.
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Alternative form of Payments
If you don't like to
make purchases via internet,
you can use Alternative
form of Payments. We
do accept Checks
and Money Order. Orders
paid by check will be
delayed until the check
clears.
Before you ship your
check please contact
us via
E-mail
Taormina Jewelry
Inc.
1416 w. Porter St.
3rd Floor
Philadelphia - PA, 19145
Phone - 1 (267)-230-7921
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Shipping and Delivery
In Taormina's Studio,
there is no mass production
involved, we produce
our jewelry in limited
series and We keep only
the master piece of
each design. As soon
your order is placed,
we start the production
process, personalizing
your jewelry pieces
(color stones, ring
sizes, necklace length
etc.).
Every piece is delivered
in a Elegant Jewelry
box, ready to give as
a gift!
Depending on locations,
We ship FEDEX Ground
and USPS Priority Mail
.
We offer FREE SHIPPING
to the Continental USA.
All Orders will require
direct signature upon
delivery.
Since
your Order is among
others,
please allow 3 to 5
business days to ship
Please keep in mind
that our
Production Dpt.
is closed on Saturday,
Sunday and Holidays.
f you need your Order
sooner, please contact
us with your specific
time frame and we will
do our best to accommodate
it. If for whatever
reasons, your order
should delayed to be
shipped,
we will contact you
ASAP. All Emails and Phone calls are answered 7 days a
week from 9am to 5pm
(USA Eastern Time).
Taormina Jewelry Inc. only assumes responsibility for a shipment while
the item is in its possession.
Upon delivery of the
item to the shipping
carrier, the laws and
regulations of the shipper
become the regulating
laws of the shipment.
The risk of loss of
the item passes to you
upon delivery to the
carrier.
Taormina Jewelry Inc. will not be held responsible for lost shipments
that are the fault of
anyone but
Taormina Jewelry Inc. and will not be held responsible for its choice
of shipping carrier.
Taormina Jewelry Inc. is not responsible for delays in transit or failure
to deliver due to fire,
flood, strike or other
labor difficulty, act
of God, act of any governmental
authority or of the
customer, riot, embargo,
fuel or energy shortage,
wrecks or delay in transportation,
inability to obtain
necessary labor, materials,
services or manufacturing
facilities from usual
sources, failure of
suppliers, subcontractors
or shippers to meet
their contractual obligations,
or any other causes
of like or unlike nature
beyond
Taormina Jewelry Inc. reasonable control.
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Alaska, Hawaii and International
Orders
Taormina Jewelry Inc. ships Worldwide.
For ALL INTERNATIONAL
ORDERS we ship USPS
Express Mail
(including Alaska
and Hawaii).
The
cost of shipment is
$25.00 US Dollars. Please consider 3
business days for
production and 4 to
6 business days for
delivery. If
you have any
questions regarding
International
Orders, please don't
hesitate to
contact
us.
Please note: It
is your
responsibility to
know the laws of
your country and
community as they
apply to ordering
merchandise from the
USA. We will not be
held responsible nor
will we issue credit
for items seized by
the customs service
or any country.
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Returns and Exchanges We pride our self on offering
the highest quality
merchandise. All the
Jewelry you order in
Our Online Store are
Special made just for
you ( ring sizes, stones,
Length etc..). If you
are not delighted with
your purchase, please
return the unused item
in its original condition
within 10 days and we
will provide you with
an
online store credit
only. This credit is only
usable at Vincenzo Taormina
website.
If you received a gift,
and it is the wrong
size (Rings, Bracelet,
Necklaces), please contact
us, we will Email you
the shipping procedures,
and gladly re-size it
for you free of charge.
NOTE:
Please email us
returns@vincenzotaormina.net
to get a Return Authorization
Number.
No returns will be accepted
without a Return Authorization
Number.
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Warranty
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What
IS
and what
is
Not
covered
by our
Lifetime
Warranty
Vincenzo Taormina Jewelry is guaranteed
for the
life of
the piece
against
any defects
in materials
and workmanship,
excluding
normal
wear and tear. Please read the list below to find out
what is
and what
is not covered
by the warranty.
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IS
Covered
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is NOT Covered |
Broken or cracked metal
Broken clasp
Loosen clasp
Missing clasp parts
Any missing Metal parts
Broken Beads Necklace
Crushed stone by tension setting
Loosen: Gemstone, White and Black Pearl, Bead
Lost: Gemstone, White and Black Pearl, Any Bead
Broken: Gemstone, White and Black Pearl, Any Bead
Brooches security clasp
Brooches pin joint
Chipped Black diamond
Broken Black Diamond
Brushed finish
Polished Finish
Ring re-sizing
Necklace re-sizing
Bracelet re-sizing
Lost earring's back |
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Rubber broken by clasp
Rubber become stiff
Lost Black Diamond
Rubber re-sizing |
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For additional legal
and regulation info
please visit those
links: Privacy Policy and Condition of
Use
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Contacts
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| Studio Address |
Taormina Jewelry
Inc.
1416 w.
Porter St.
3rd Floor
Philadelphia
- PA, 19145
Phone -
1 (267)-230-7921 |
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